Package | Description |
---|---|
com.flowable.engage.engine.impl.desk.cmd |
Modifier and Type | Class and Description |
---|---|
class |
AbstractTicketCmd<T>
An abstract base class for ticket based commands.
|
class |
HandleUnassignedTicketMessageCmd
Handle new inbound message within an unassigned ticket.
|
class |
InitializeTicketConversationCmd
Initializes a newly created ticket conversation as a child of a desk conversation.
|
class |
StartTicketConversationCmd
Starts a new ticket conversation as part of a desk conversation.
|
class |
SwitchToDeskTeamCmd
Removes the current assignee of a ticket conversation and assigns it back to the desk team.
|
class |
SwitchToDeskTeamMemberCmd
Switches the assignee of a ticket converrsation to a member of the desk team.
|
Copyright © 2019. All rights reserved.