Package com.flowable.engage.engine.impl.desk.cmd

Class Summary

Class	Description
AbstractDeskCmd<T>	An abstract base class for desk and ticket related commands.
AbstractTicketCmd<T>	An abstract base class for ticket based commands.
HandleUnassignedTicketMessageCmd	Handle new inbound message within an unassigned ticket.
InitializeTicketConversationCmd	Initializes a newly created ticket conversation as a child of a desk conversation.
StartTicketConversationCmd	Starts a new ticket conversation as part of a desk conversation.
SwitchToDeskTeamCmd	Removes the current assignee of a ticket conversation and assigns it back to the desk team.
SwitchToDeskTeamMemberCmd	Switches the assignee of a ticket converrsation to a member of the desk team.