com.flowable.engage.engine.impl.desk.cmd

Class AbstractDeskCmd<T>

java.lang.Object

com.flowable.engage.engine.impl.desk.cmd.AbstractDeskCmd<T>

All Implemented Interfaces:

org.flowable.common.engine.impl.interceptor.Command<T>

Direct Known Subclasses:

AbstractTicketCmd, StartTicketConversationCmd

public abstract class AbstractDeskCmd<T>
extends Object
implements org.flowable.common.engine.impl.interceptor.Command<T>

An abstract base class for desk and ticket related commands.

Author:

Micha Kiener

Field Summary

Fields

Modifier and Type	Field and Description
protected static char[]	SPLITTING_CHARS

Constructor Summary

Constructors

Constructor and Description
AbstractDeskCmd()

Method Summary

Modifier and Type	Method and Description
protected String	extractWordsWithMaxSize(String content, int maxCharacters, String postfix) Extracts content from a given string with a maximum length and returns it with full words and an optional ending.
protected List<String>	getConversationParticipants(String conversationId, org.flowable.common.engine.impl.interceptor.CommandContext commandContext)
protected ConversationService	getConversationService(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)
protected DeskService	getDeskService(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)
protected com.flowable.core.idm.api.PlatformIdentityService	getIdentityService(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)
protected MessageService	getMessageService(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)
protected boolean	isSplittingChar(char character)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface org.flowable.common.engine.impl.interceptor.Command

execute

Field Detail

SPLITTING_CHARS

protected static final char[] SPLITTING_CHARS

Constructor Detail

AbstractDeskCmd

public AbstractDeskCmd()

Method Detail

extractWordsWithMaxSize

protected String extractWordsWithMaxSize(String content,
                                         int maxCharacters,
                                         String postfix)

Extracts content from a given string with a maximum length and returns it with full words and an optional ending.

Parameters:

content - the content to return the first words up to the maximum characters provided

maxCharacters - the maximum number of characters to cut-off afterwards

postfix - the optional string to be added to the end of the cut-off content

Returns:

extracted content

isSplittingChar

protected boolean isSplittingChar(char character)

getConversationParticipants

protected List<String> getConversationParticipants(String conversationId,
                                                   org.flowable.common.engine.impl.interceptor.CommandContext commandContext)

getIdentityService

protected com.flowable.core.idm.api.PlatformIdentityService getIdentityService(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)

getMessageService

protected MessageService getMessageService(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)

getConversationService

protected ConversationService getConversationService(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)

getDeskService

protected DeskService getDeskService(org.flowable.common.engine.impl.interceptor.CommandContext commandContext)