com.flowable.engage.engine.impl.desk

Interface DeskMessageCodes

public interface DeskMessageCodes

An interface containing message codes (constants) used within desk and ticket conversations.

Author:

Micha Kiener

Field Summary

Fields

Modifier and Type	Field and Description
static String	ASSIGN_TICKET
static String	DESK_NEW_TICKET
static String	DESK_NOTIFICATION_INBOUND_MSG_IN_UNASSIGNED_TICKET
static String	DESK_NOTIFICATION_TICKET_ASSIGNED_TO_DESK_TEAM_MEMBER
static String	DESK_NOTIFICATION_TICKET_UNASSIGNED
static String	DESK_WELCOME
static String	REMOVE_DESK_MEMBER_FROM_TICKET
static String	TICKET_ASSIGNED_TO_DESK_TEAM_MEMBER
static String	TICKET_UNASSIGNED
static String	TICKET_WELCOME

Field Detail

DESK_WELCOME

static final String DESK_WELCOME

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Constant Field Values

TICKET_WELCOME

static final String TICKET_WELCOME

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Constant Field Values

DESK_NEW_TICKET

static final String DESK_NEW_TICKET

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Constant Field Values

ASSIGN_TICKET

static final String ASSIGN_TICKET

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Constant Field Values

REMOVE_DESK_MEMBER_FROM_TICKET

static final String REMOVE_DESK_MEMBER_FROM_TICKET

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Constant Field Values

TICKET_ASSIGNED_TO_DESK_TEAM_MEMBER

static final String TICKET_ASSIGNED_TO_DESK_TEAM_MEMBER

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Constant Field Values

TICKET_UNASSIGNED

static final String TICKET_UNASSIGNED

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Constant Field Values

DESK_NOTIFICATION_TICKET_ASSIGNED_TO_DESK_TEAM_MEMBER

static final String DESK_NOTIFICATION_TICKET_ASSIGNED_TO_DESK_TEAM_MEMBER

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Constant Field Values

DESK_NOTIFICATION_TICKET_UNASSIGNED

static final String DESK_NOTIFICATION_TICKET_UNASSIGNED

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Constant Field Values

DESK_NOTIFICATION_INBOUND_MSG_IN_UNASSIGNED_TICKET

static final String DESK_NOTIFICATION_INBOUND_MSG_IN_UNASSIGNED_TICKET

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Constant Field Values