public interface ConversationTypes
Modifier and Type | Field and Description |
---|---|
static String |
CHANNEL
A channel is a conversation with multiple participants typically and where they can join and leave.
|
static String |
DEFAULT
The default type is most likely used whenever any work object is used as a conversation.
|
static String |
DESK
A desk conversation is a root conversation assigned to a team (represented by a group) and the 'global'
conversation where 'ticket' typed conversations are handled.
|
static String |
DISCUSSION
A discussion is kind of like a topic with a specific goal: to discuss an object.
|
static String |
DM
A direct conversation is a one-to-one conversation between just two participants.
|
static String |
GM
A direct conversation is a group conversation with a controlled number of participants.
|
static String |
SELF
A conversation where the creator (owner) is the only participant.
|
static String |
TICKET
A ticket is a conversation (attached to a desk-root-conversation) and is handled by a team of people,
represented by the group attached as the candidate group and the assignee being the assigned team member to
handle the ticket.
|
static String |
TOPIC
For a topic related conversation, most likely being a child conversation of a default one.
|
Modifier and Type | Method and Description |
---|---|
static boolean |
isChannel(String type) |
static boolean |
isDesk(String type) |
static boolean |
isDirect(String type) |
static boolean |
isDiscussion(String type) |
static boolean |
isGroup(String type) |
static boolean |
isSelf(String type) |
static boolean |
isTicket(String type) |
static boolean |
isTopic(String type) |
static final String DEFAULT
static final String TOPIC
static final String DISCUSSION
static final String CHANNEL
static final String DESK
static final String TICKET
static final String SELF
static final String DM
static final String GM
static boolean isTopic(String type)
static boolean isDiscussion(String type)
static boolean isChannel(String type)
static boolean isDesk(String type)
static boolean isTicket(String type)
static boolean isSelf(String type)
static boolean isDirect(String type)
static boolean isGroup(String type)
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